Branch² Intelligence
Heating oil market study
Key takeaway
CMA market study into domestic heating oil supply recommends better consumer protections, including automatic switching and clearer pricing.
- Step 1CMA publishes final report with recommendations for automatic switching and clearer pricing.
- Step 2Government likely adopts recommendations into regulation, forcing suppliers to invest in IT systems and adjust pricing models.
- Step 3Increased price transparency reduces supplier margins on standard contracts; switching tools increase customer churn.
- Step 4SMEs with heating oil contracts benefit from lower prices but face short-term supplier instability as smaller players exit.
Source: Competition and Markets Authority
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