Branch² Intelligence

Correspondence: CMA response to consultation on consumer protection for home upgrade schemes

UK · 2026-09-23

Key takeaway

CMA backs stronger consumer protections for UK home upgrade schemes.

  1. Step 1 · The triggerCMA supports DESNZ proposals for stronger consumer protection and financial safeguards in home upgrade schemes
  2. Step 2 · Knock-onsector oversight tightens, raising compliance costs and deterring low-quality or non-compliant providers
  3. Step 3 · Knock-onconsumer confidence in home upgrade schemes increases, shifting demand toward accredited, compliant SMEs
  4. Step 4 · Reaches youcompliant UK SMEs see higher order volumes and improved customer retention, while non-compliant operators exit

The trigger is reported by the source below. The steps that follow are Branch²’s traced reasoning — how the shock could reach a business like yours, not a prediction.

Source: Competition and Markets Authority

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